CPaaS, Google Assistant, Cortana: News Roundup for November
November saw the publication of seven reports looking at M&A activity in CPaaS, product updates for Google Assistant and Cortana, and a couple of reports looking at digital healthcare transformation featuring VMware, Orion Labs, Netsfere (Infinite Convergence) and Deltapath. The business communications segment has been increasingly influenced by communications PaaS (CPaaS), a disruptive model for delivering business communications. This is a large and lucrative opportunity: 451 Research's CPaaS Market Monitor projects that the CPaaS segment will increase at a 33.4% CAGR, reaching $11.4bn by 2023. The mainstreaming of programmable communications has already sparked M&A, with seven CPaaS-related deals so far in 2019 and a total of 14 the year before, according to 451 Research's M&A KnowledgeBase. Our CPaaS Sector IQ report "Communications PaaS M&A activity expected to continue through 2020" (451 subscribers) looks at key players, market dynamics in