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Showing posts from November, 2019

CPaaS, Speech Recognition: News Roundup for October

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October brought a total of nine reports including several company impact reports (Deltapath, Rammer.ai, Speakeasy.ai and Brightlink), analyst notes, spotlight reports and a deal analysis report on Sangoma's acquisition of VoIP Innovations. Key topics covered include CPaaS, speech recognition, intelligent assistants and UCaaS. This month once again CPaaS was a hot topic. We published a company impact report looking at how Brightlink  is targeting the growing enterprise segment and communications providers with added features and an enhanced user experience in its CPaaS Platform 2.0. We also wrote about how the acquisition of VoIP Innovations positions Sangoma as a CPaaS vendor, complementing its portfolio with programmable communications capabilities. We also covered the new hearable devices from Poly, Google and Microsoft , which integrate with intelligent assistants including Cortana, Alexa, Alexa for Business and Google Assistant . Finally, we published a spotlight report &

Vonage Analyst Event 2019

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Vonage hosted an analyst event to coincide with its first user conference, Vonage Campus, the last week in October in San Francisco. The user conference was a good reason to host an analyst event, but Vonage held a similar event earlier this year. This made me (and others) think there were big news waiting to be announced, which is exactly what happened. Vonage CEO Alan Masarek opened the event and provided an overview of what 2019 looked like and a vision for the future. In addition to a good number of product updates and new products like Conversations and Meetings, the company unveiled its new branding, which boasts a brand new logo and brings together the company's portfolio under the Vonage brand. The new branding reflects the trajectory that Vonage embarked on a few years ago with the acquisitions of Nexmo, TokBox, NewVoiceMedia and more recently, Over.ai. The company, under the leadership of Masarek, has articulated a strong vision and is executing very well, bringing t