LATAM Telecom

At its 2018 industry analyst event Vonage shared its progress in the past few years, highlighting its shift from the residential market to its current focus on business customers. Company executives also revealed product developments and recent acquisitions that show the direction in which the company is heading with its One Vonage platform, leveraging synergies with its communications PaaS (CPaaS), contact center (CCaaS) and unified communications (UCaaS) offerings. 451 Research subscribers can read my full report  here . Just four years after shifting its focus to the business segment, Vonage's strategy is showing strong results. The company is set to surpass $1bn+ in annual revenue for the first time this year, with business customers accounting for nearly 60%. The company will face intense competition from other players that are also incorporating CPaaS into their product roadmaps. However, its early start as a VoIP provider and its innovative approach – with CPaaS at the hea

451 Research CEO Martin McCarthy recently announced the 451 Firestarters program at the Hosting & Cloud Transformation Summit. 451 Firestarters is an analyst-led program that recognizes exceptional innovation in the technology industry regardless of its origin. Each Firestarter awardee falls into one of the four categories outlined in 4SIGHT, our major new report that seeks to empower the digital revolution: Contextual Experience, Invisible Infrastructure, Pervasive Intelligence and Universal Risk. I am happy to share that my nomination was included with the inaugural group of 451 Firestarters awardees. To read more about how Twilio's impressive journey led to its nomination, click on the link below. 451 Firestarters: Twilio – Contextual experience. Twilio is a cloud communications platform as a service company that allows software developers to perform various communications using web service APIs. Adyen – Contextual experience. Adyen enables businesses to accept and p