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Next week I will be hosting a panel discussion at SpeechTEK '19 , a technology conference focused on speech, voice, and AI. The event will take place at the Renaissance Washington DC Hotel in Washington, DC April 29 - May 1, 2019. I will post an update after the event with takeaways and insights from our discussion. In the meantime you can read a 451 Research spotlight report published earlier this year where I cover some of the topics we will be discussing, and includes an overview of some of the companies featured in our panel discussion next week. To read the full report follow this link . C205. PANEL: Speech Technologies Inside The Enterprise Tuesday, April 30: 4:15 p.m. - 5:00 p.m. Voice is rapidly emerging as the main user interface for many apps and devices. Speech recognition and natural language understanding will change how knowledge workers interact with computers and applications, opening opportunities for innovation in human-computer interaction, including intelli...

I attended Enterprise Connect again this year; this was my fourth time attending and probably the busiest ever. I had the opportunity to meet with many vendors including Poly (formerly Polycom/Plantronics), Dolby Labs, PGi, LogMeIn, Voiceimplant, Ribbon Communications, Bandwidth, Twilio, Google Cloud, RingCentral, Cisco ... too many to list here. In the past I have been critical of the event which in many ways reflects its near 30-year legacy rather than looking at the future. However EC has experienced a major turnaround in the last 2-3 years; it also continues to be an important event for education and technical training. Check out the excerpt below from my EC '19 report. The full report was made publicly available by 451 Research at:  http://go.451research.com/mi-enterprise-connect-2019-aws-google-cisco.html Enterprise Connect is one of the largest events for business communications and enterprise networking, gathering 6,500 attendees and more than 200 exhibitors this yea...

Apple made voice recognition mainstream when it launched Siri with the iPhone 4S in October 2011, influencing consumers' familiarity with voice-enabled applications. Our expectation was that human-computer interaction (HCI) could evolve and that by 2015, voice-enabled applications would be widely used on computers, smartphones and wearable devices by consumers and in the workplace. It is four years past our initial prediction, but there are signs that 2019 will be a turning point for the industry. Voice is emerging as the main user interface for many applications, devices and appliances. This includes smart speakers such as the Amazon Echo and Google Home, which according to 451 Research's most recent VoCUL Smart Home Leading Indicator survey, continue to be the most-owned smart home devices. The trend is now extending into the enterprise, but unlike the consumer segment, adoption is driven by use cases rather than devices. In this report, we look at six companies – Apprente, A...