LATAM Telecom

With voice ARPU steadily declining and mobile penetration reaching 100% in major markets, operators in Latin America continue to explore different options for revenue generation services that will allow investments in 3G infrastructure to be recuperated. 3G technologies were widely deployed in Latin America during 2007 and 2008, but wireless Internet and data services are still in its infancy in the region; data represents on average less than 15% of total ARPU and SMS bring in most of data ARPU. In Latin America, LBS is not new but we had not seen any major breakthroughs until last week, when America Movil and Nokia announced a partnership to bring Nokia Maps Navigation to consumers in Latin America ( America Movil and Nokia Help Mobile Users in Latin America Navigate Their World , Feb 18, 2009). The other major announcement came a few days before the press release from America Movil. Ericsson announced a partnership with Networks in Motion to offer customers turn-by-turn directions ...

A quick look at how the handset industry has changed after the iPhone was first introduced at Macworld 2007, confirms that visual interfaces are becoming a de facto standard for mobile devices: Just a few months after the iPhone launch by AT&T, Verizon launched the Voyager, made by LG. In early 2008, Sprint announced at CTIA the launch of the Samsung Instinct. More recently, just a few weeks ago, Research in Motion introduced the first touch screen Blackberry. Finally, Nokia, introduced its flagship phone for 2009, the N97, a few days ago. These are just a few of the many example of new touch screen devices by major handset manufacturers. At first instance it might seem like iPhone clones are flooding the market, but I strongly believe they are more than that; they are part of a growing trend that focuses on user experience. While it can be argued that Apple's iPhone did not actually create these innovations, some of which had been around for several years before its release, ...

From one of my favorite techie blogs at Salon.com , Farhad Manjoo today posted about Google working together with the city of San Francisco to provide free voice mail to to the city's homeless: "Bless Google for doing something amazing: The company is handing out phone numbers and voice-mail boxes to every homeless person in San Francisco. Folks can sign up for the numbers at shelters across the city. The numbers will be local and personal -- i.e., each person will get a unique 415-area code number that will never expire. The number will ring a voice-mail box that will play a personalized greeting; homeless people can check their messages by dialing in from any phone." Great initiative by Google and SF mayor Gavin Newsom, that others can and should emulate! This idea should be adopted by other cities, surely Verizon and others will be happy to participate in similar initiatives. In Latin America, this reminds me of an initiative by Carlos Slim's TELMEX, the fixed line...