Even in an economic downturn deprovision is NOT the solution
Even before the economic meltdown, in the last three years operators operators worldwide were developing more aggressive business case guidelines for new and existing services. Operators such as Telefonica, Vodafone and Millicom today have imposed business case guidelines that are more strict than ever before. To comply, VAS managers have followed the strategy of evaluating subscribers and deprovisioning services from low usage segments. We have seen this happen over and over again with operators in Europe, Latin America and Asia. Deprovisioning subscribers from low usage segments looks good on paper because it makes it seem that operators are serving the same or even a larger subscriber base with lower CAPEX. The problem with this is that operators are playing with financial formulas instead of increasing revenues. In addition, many times operators do not provide an alternative service for these segments. While new models for commercial agreements that are not based on a per subscrib...